Intranet Cost Analyzer

Not finding information can be expensive.

There is a cost to not finding information. Although it's impossible to measure the exact cost of employees not finding information on a company's intranet, the tool below will give a ballpark figure.

Instructions:
1. Enter the number of a company's employees.
2. Enter the average number of intranet pages each employee visits per day.
3. Enter the average number of seconds of confusion per page a company's intranet users will experience. That is, the number of seconds a user says "This isn't what I'm looking for." A typical range is between 5 and 20 seconds.
4. Enter the average employee's annual salary.
5. Push the Calculate button.
6. Results appear in the box below.

a. # of Employees:
b. # of Page Visits per Day per Employee:
c. "Confusion Seconds" per Page:
d. Average Employee Annual Salary ($):

  

Annual Cost of a Poorly Designed Intranet:

Methodology
What the cost analyzer is doing is simple. It (1.) calculates the total number of seconds per year a company's employees waste looking for information on a poorly designed intranet; (2.) calculates a company's per-second cost of employing an average employee*; and then (3.) multiplies the two numbers. Granted, it's rough, but it does shed some light on the cost of not finding information.

* The cost analyzer asks for the average employee's salary, but then doubles that amount to reflect the fully-loaded cost of an employee.