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Principles of Ethical Influence

by Dr. Robert Cialdini

Reciprocation
you, then me, then you, then me...

Be the first to give:
  • Service
  • Information
  • Concessions

Scarcity
The rule of the rare.

Emphasize:
  • Genuine Scarcity
  • Unique Features
  • Exclusive Information

Authority
Showing knowing.

Establish position through:
  • Professionalism
  • Industry Knowledge
  • Your credentials
  • Admitting weaknesses first

Commitment
The starting point.

Start:
  • Small and build
  • With existing commitments
  • From public positions
  • Toward voluntary choices

Liking
Making friends to influence people.

Uncover:
  • Similarities
  • Areas for genuine compliments
  • O
  • opportunities for cooperation

Consensus
People proof, people power.

Unleash people power by showing:
  • Responses of many others
  • Others' past successes
  • Testimonials of similar others